Expedia Allegedly Reneges on Original Terms of Promotion; Protest by FlyerTalk Members Ensues
A popular promotion by Expedia in Great Britain went awry when its terms and conditions were allegedly changed during the promotion period.
Under the “Refer-a-Friend” promotion, referrals to www.expedia.co.uk by customers were rewarded with a £20 coupon code to use for any Expedia Special Rate Hotel with no minumum spend requirement. Once this coupon was used by the referee, Expedia provided a £40 coupon to the referer, with the same terms and conditions.
However, in late July, Expedia changed their terms and conditions of this promotion. New referrals now have to meet a £200 minimum booking amount before being able to use the £20 coupon, and the £40 coupon now has a £300 minimum spend.
FlyerTalk members are angry and upset, to say the least. A protest is forming at the time this entry was posted. Follow the details of the promotion reportedly gone wrong in the Expedia Refer-A-Friend promo thread.