Marriott Wants Your Feedback
FlyerTalk member and Marriott International employee Marriott Concierge wants your feedback regarding the following in the Marriott Rewards Invites Your Feedback thread:
“First, for our properties that do not have the occupancy (volume) from Gold and Platinum members to open the lounge on Sunday evening:
Would you consider a voucher for a free drink and appetizer in the hotel lounge or bar an acceptable alternative to lounge hours on Sunday Evening?
Second, we are looking at ways to improve the platinum arrival gift. We have noticed that a disproportionate number of platinum guests choose point offerings for their arrival gift. This has led us to ask the following questions:
- Rather than having to select points at check in every time, would you rather have them automatically posted to your account each visit?
- Are there food or beverage items we could add that would be more enticing than the points selection?
- Are there non-food or beverage items or amenities you would like to see added to the platinum arrival selection?”