My Rental Car Upgrade is a Kia Soul?!?

When I arrived at the Hertz rental car facility not far from where I am based — this is a local location and not near a major airport — I only had to wait a few minutes before the person behind the counter was finished with a customer.

I had already reserved a compact car for my road trip of two weeks, which should have sufficed. When I rented a car from Hertz in Calgary earlier this year, I received an upgrade to a Chevrolet Cruze, which I enjoyed, as it was fully loaded.

“Your car is a Kia Soul,” the person behind the counter told me as my paperwork was handed to me.

“A Kia Soul?” I asked. “What the heck is that?!?”

“It’s the rat car,” said another person who was in the facility.

“What?” I asked.

I do not…

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48-Hour Flash Sale: Save Up to 40 Percent on Rental Car Rates With Hertz

You can save up to a maximum of 40 percent off the base rate of a rental car at participating airport locations in the United States during this 48-hour flash sale when you pay for the rental car at the time you book your reservation with what Hertz calls its “best offer of the year” and its “biggest sale of the year”.

You must…

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Warning: Rental Car Companies May Automatically Pay Violations — and There Is Little You Can Do About It

“If you are issued a ticket while driving a rental car, rental car agreements provide that a rental party is responsible for all tickets issued to the rental vehicle during the rental period. DC DMV has discovered that some rental car companies will automatically pay any ticket(s) incurred on vehicles and charge the customer the ticket fine plus administrative fees. They will not provide you with the opportunity to adjudicate the tickets, as the adjudication process ends once a ticket is paid even if it going through the adjudication process. As the legal owner of the vehicle, rental car companies are within their rights to use this process.”

That paragraph you just read is found at the…

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Hertz Expands Ultimate Choice to More Airports

Ultimate Choice is a feature through which all customers of Hertz who rent in the United States can have a choice of vehicles within the car zone indicated on the reservation; and as of this month, it will be available in five additional airports…

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