Archives

The Kangaroo Route is Finally Without Stops: Qantas Airways Announces Service Between London and Perth

“When Qantas created the Kangaroo Route to London in 1947, it took four days and nine stops. Now it will take just 17 hours from Perth non-stop”, said Alan Joyce — who is the chief executive officer of Qantas Group — according to this official press release from Qantas Airways. “This is a game-changing route flown by a game-changing aircraft. Australians have never had a direct link to Europe before, so the opportunities this opens up are huge.”

The perceived ebullience of Joyce in his statement is in response to the first direct link between Australia and Europe — using Western Australia as a hub — of what is to be the shortest and fastest version of the Kangaroo Route in the 70 year history of Qantas Airways: regular passenger service of non-stop flights between Perth and London operated by Qantas Airways with Boeing 787-9 “Dreamliner” airplanes capable of carrying 236 passengers.

Tickets for seats on the flights — whose distance will be 14,498 kilometers and last for a duration of approximately 17 hours — will go on sale in…

Read More

  • 2

Racism With Food on Qantas — Again?!?

After requesting beef as his choice for the meal during the flight, “I was greeted with this idiot Qantas steward’s loud response, ‘You don’t want the Asian chicken? What a disgrace!’ (Emphasis added where he used it.) And when he got the chuckles of the other (white Australian) passengers around me, I glared at him and he moved on.”

The description for the chicken reads as follows…

Read More

  • 26

Should Amenity Kits Be Abolished?

The amenity kits distributed in the economy class cabin on Qantas flights are apparently an environmental hazard because of the plastic used, and they are reportedly used by too few passengers.

However, some passengers see the amenity kits as a souvenir of their trip.

Should the amenity kits only be given to passengers upon request, or is it Time to abolish amentiy kits altogether?

  • 1

Engine Failure on Airbus 380 During Qantas Flight

Qantas flight 32, with 433 passengers and 26 crew members on board, was on its way from Singapore to Sydney when one of the engines manufactured by Rolls Royce reportedly failed while the Airbus 380 aircraft was flying over Indonesia, forcing the pilots to return the aircraft to Singapore, causing the following questions to be asked by FlyerTalk members: QF 32 – Engine Exploded?

The Qantas fleet of Airbus 380 aircraft has been grounded pending an investigation, as the cause of the engine failure is still unknown at the time this was posted.

  • 0

Woman Sues Qantas for Damages Resulting from Screaming Child

A 67-year-old American woman on her dream holiday in Australia claims to have literally been deafened by the scream of a three-year-old boy sitting across the aisle from her aboard a Qantas aircraft in Alice Springs whose destination was Darwin.

The woman and Qantas are attempting to resolve the issue in court more than a year after the incident allegedly occurred, in which the woman alleges permanent damage to her hearing which caused drastic changes to her life, including not being able to conduct business anymore.

FlyerTalk members discuss whether or not the woman has a case. Is Qantas responsible legally or financially?

  • 2

Qantas A380 to 747 swap

Qantas has switched operating aircraft from A380 to 747 on a number of flights. What should you do if you booked a particular flight just to get the A380? Check out the discussion.

  • 0

London-Sydney Round-Trip: £215, INCLUDING All Taxes and Fees!

If you want to fly from London, England to Sydney, Australia and back to London again, this is your opportunity to fly this return airfare for a total of £215!

Of course, there is a catch:

This special Qantas airfare will go on sale from 8:00 in the morning (BST) Tuesday 21 July to Friday 24 July or until they are sold out. Availability will be strictly limited to 425 seats.

There are other rules and restrictions to this airfare, as well as more details. Please refer to the Qantas Ashes Sale – LHR-SYD £215 incl taxes thread for additional details.

  • 0

Airlines argue over who is responsible, passenger left in middle

First some background. The FTer bought a ticket with Jetstar that included connecting flights on Qantas. Jetstar is a fully owned subsidiary of Qantas. When the FTer went to check in for the Qantas flight, they said it wasn’t ticketed & required purchase of a new ticket. Naturally the FTer wants a refund.

Now to the current discussion. Months pass. Qantas and Jetstar are still passing the buck over who is responsible. Result unhappy customer. What should/could be done next?

  • 2