Chief Commercial Officer of Southwest Airlines Apologizes; Offers Reimbursement For Reasonable Expenses
Free changes in flights are also being offered — but is that enough?
Free changes in flights are also being offered — but is that enough?
Thousands more flights are canceled or delayed today.
The change in policy is effective immediately.
Spoiler alert: oooh, I am SO afraid...
The airline is suffering from a colossal meltdown.
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