United Award Fee Changes Announced

The Award Fee Changes – Eff. Jun. 15, 2011 have been announced by United Airlines:

  • Close in Booking Fee will apply to awards redeemed fewer than 21 days before departure. This is the re-introduction of the close-in booking fee – but with elite-based discounts – for United Airlines Mileage Plus members. There is no change for Continental Airlines OnePass members.
    • $75 per person for general members
    • $50 for Premier and Silver members
    • $25 for Premier Executive and Gold members
    • Complimentary for 1K, Global Services, Platinum and Presidential Platinum members.
  • Award Change Fee will apply to award changes that are not considered “simple changes.” For United Airlines Mileage Plus members, this is a reduction of 50% or more, depending on elite status. For Continental Airlines OnePass members, there’s no change. Starting June 15, 2011, United Airlines Mileage Plus members will be offered a flat change fee of $75 for awards issued prior to June 15. However, elite discounts will only apply to awards issued on or after June 15.
    • $75 per person for awards redeemed by general members
    • $50 for Premier and Silver Elite members
    • $25 for Premier Executive and Gold members
    • Complimentary for 1K, Global Services, Platinum and Presidential Platinum members.
  • Simple Award Changes will remain complimentary across both programs; however, the definition of what a “simple change” is will continue to be different between our two programs for the time being. Specifically:
    • The origin, destination, carriers and routing would have to remain the same for United Airlines Mileage Plus redemptions.
    • The change would have to be made at least 21 days in advance and the origin and destination must remain the same for Continental Airlines OnePass redemptions. The routing and carrier, however, may change.
  • Mileage Re-Deposit Fee will apply to awards that are cancelled and re-deposited. For United Airlines Mileage Plus members, the fee is the same for general members, but will decrease for Premier and Premier Executive members. For Continental Airlines OnePass members, this is an increase for general, Silver and Gold members.
    • $150 per person for awards redeemed by general members
    • $125 for Premier and Silver members
    • $100 for Premier Executive and Gold members
    • Complimentary for 1K, Global Services, Platinum and Presidential Platinum members.

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