More Posts On: Tools and Internet Web Sites

Do You Take Advantage of the Travel Tools Forum?

“Our travel tool forum is an awesome resource that is often overlooked”, FlyerTalk member and community director SanDiego1K recently wrote to me. “There is real meat in this forum. I’ve found extraordinary tools that really ease my travel planning.” How can anyone ignore a testimonial like that? The Travel Tools forum — located in the Travel&Dining section of FlyerTalk — encourages the discussion of tools, services and software used to optimize your travel experience. An example of the topics appropriate for discussion in the Travel Tools forum include the following…

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Nine “Dirty Secrets” of the Travel Industry? Not to Members of FlyerTalk

Here is another one of those “listicles” — or articles in the form of some list that someone threw together. This one purports to reveal nine “dirty secrets” of the travel industry, as posted by Caroline Morse of SmarterTravel. If you have been a FlyerTalk member for years, you most likely already knew most or all of them anyway, so — just for fun and laughs — let us run down this list and dissect it, FlyerTalk-style…

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International Destinations Announced by Southwest Airlines

Oranjestad, Aruba; Nassau, Bahamas; and Montego Bay, Jamaica have been announced as the first international destinations served by Southwest Airlines effective as of July 1, 2014 — and you are now able to book reservations for these flights at the official Internet web site of Southwest Airlines. Some FlyerTalk members are especially excited that companion passes can now be used for international travel on flights operated by Southwest Airlines…but FlyerTalk member chuckworth posted that…

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Ryanair to Address Customer Service Issues?

Yes — you read the headline of this article correctly. Ryanair — an airline not exactly known for having the best customer service in commercial aviation with customer-unfriendly policies and statements such as eliminating waivers and adding surcharges; removing sanitary bags from the fleet of aircraft; contemplating standing room only for passengers; charging a fee for boarding passes; considering charging a fee to use the lavatory; proposing the elimination of seat belts; suggesting that co-pilots are unnecessary; and fees simply for the privilege of booking a flight — apparently had to be pushed hard enough to…

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New Pricing Display at Internet Web Site of American Airlines

FlyerTalk members awoke this morning to a new way in which American Airlines displays pricing for airfares on its Internet web site — but if you are used to booking your airline tickets at the Internet web site of Alaska Airlines, you should feel right at home. Although many FlyerTalk members do not like the changes in how to book an airline ticket, American Airlines claims that its new booking engine is simple, citing the following enhancements

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Airport in Atlanta to Offer Free Wi-Fi Internet Service Starting in Fall of 2013

It is about time — finally. Myrna White — a spokeswoman of the busiest international airport in the world — has announced that Internet service in Atlanta will be free of charge sometime in autumn of 2013 as part of a $1.6 million upgrade of its Wi-Fi system to accommodate higher demand, which is expected to possibly triple as a result. FlyerTalk members applaud the news. In the meantime, the fee to use the Internet at the international airport in Atlanta has…

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Aircraft on International Flights to Be Equipped with Wi-Fi Internet Service

Delta Air Lines announced this week that it will begin offering in-flight Internet Wi-Fi service provided by GOGO via satellite on its long-haul international fleet of greater than 150 aircraft, including Boeing 777, 767, 747, Airbus 330 and transoceanic Boeing 757 aircraft in early 2013. The worldwide fleet of Delta Air Lines aircraft equipped with Internet Wi-Fi service is expected to be completed in 2015. However, it is unknown at this time exactly how much the service will cost. While this may initially sound like great news…

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GOGO: 15 Minutes of Free Internet Wi-Fi Service — Or More

15 minutes of complimentary access to GOGO Wi-Fi is available aboard Delta Air Lines flights through June 30, 2012, courtesy of vente-privee. Once the complimentary 15 minutes of access expires, you can still access the Internet web site of Delta Air Lines for free. However, FlyerTalk members impart their tips and tricks for extending free Internet service beyond 15 minutes…

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Expedia Best Price Guarantee: Glitch or Intentional Change?

FlyerTalk members have been reporting for a few weeks that hotel properties for which you claimed a Best Price Guarantee with Expedia can no longer be canceled — at least, not via the Internet. FlyerTalk member darben believes that Expedia is probably attempting to cut down on the number of people who claim the Best Price Guarantee multiple times and then cancel just to get a travel coupon worth $50.00. The official Best Price Guarantee of Expedia.com is as follows, along with terms and conditions…

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Free GOGO Access, Courtesy of eBay

30 minutes of complimentary access to GOGO Wi-Fi is available aboard Delta Air Lines flights through January 2, 2012, courtesy of eBay. Once the complimentary 30 minutes of access expires, you can still access the Internet web sites of eBay and Delta Air Lines for free. Be aware, however, that…

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