Club Carlson Publishes Official List of Hotel Properties Changing Categories

The dining area in the restaurant in the lobby level of the Radisson Plaza Hotel La Paz in Bolivia. Photograph by FlyerTalk member flyersky1. Click on the photograph for a trip report written by flyersky1.


The official category changes for hotel properties were officially released by the Club Carlson frequent guest loyalty program, and effective as of May 1, 2013 — as by my count — 151 hotel properties have decreased by a category; while 97 hotel properties have increased by a minimum of one category.
You have the opportunity to redeem your Club Carlson frequent guest loyalty program points at the current rates before May 1, 2013 for any future stay — especially if the hotel property at which you plan to stay is expected to increase by one category.
Notice that I did not use the word devaluation in the title of this article — similarly to the Starwood Preferred Guest frequent travel loyalty program when the list of hotel property category changes were officially announced in February of this year — as I did for the changes announced by the Hilton HHonors and Wyndham Rewards frequent guest loyalty programs, the latter of which borders on unethically deceptive, in my opinion. This is because of the following reasons:
  1. Considering that there are greater than 1,300 Carlson Rezidor Hotel Group properties worldwide, only approximately seven percent of those properties will be negatively affected by the changes — which is quite reasonable, in my opinion
  2. Almost 1.5 times as many higher category properties actually decreased by a category compared to those which increased by a category…
  3. …and only five hotel properties increase by two categories instead of one category
  4. The changes in categories for affected hotel properties was clearly communicated with no deceptive tactics, hidden negative surprises or condescending marketing “spin” with the intent to overly justify the changes — just a straightforward communication of changes

Bizarrely, two hotel properties are on the list with no change in category: Country Inn & Suites By Carlson Ajmer in India, and Radisson Hotel Piscataway-Somerset.
Every time I pass through Piscataway in New Jersey, I think to myself that that is a rather disgusting way to get rid of a cat — but I digress.
The following chart illustrates the six categories and their award night redemption values:

Category
Category 1
Category 2
Category 3
Category 4
Category 5
Category 6
Points Needed for Standard Room Award Night
9,000 Club Carlson frequent guest loyalty program points
15,000 Club Carlson frequent guest loyalty program points
28,000 Club Carlson frequent guest loyalty program points
38,000 Club Carlson frequent guest loyalty program points
44,000 Club Carlson frequent guest loyalty program points
50,000 Club Carlson frequent guest loyalty program points
 
Note that the largest increase or decrease in redeeming Club Carlson frequent guest loyalty program points for an award night will be those hotel properties which moved between Category 3 and Category 4 — a difference of 10,000 Club Carlson frequent guest loyalty program points per award night. The other categories are a difference of 6,000 Club Carlson frequent guest loyalty program points separating them — with the exception of Category 2 and Category 3, where the difference is 7,000 Club Carlson frequent guest loyalty program points per award night.
The only criticism I have is that the list of hotel properties changing categories was announced on short notice — less than one week before the changes are to become effective.
Nevertheless, FlyerTalk members for the most part are satisfied and even pleased about the announcement, with no one vociferously advocating the renouncement of membership in the Club Carlson frequent guest loyalty program like many FlyerTalk members have with the Hilton HHonors, Wyndham Rewards, Marriott Rewards and Priority Club Rewards frequent guest loyalty programs after their official announcements were released containing devaluations which are considered to be unnecessarily harsh.
The hotel property award category changes announced by the Hyatt Gold Passport frequent guest loyalty program were similarly mild.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

BoardingArea