Exclusive Interview with Miles & More Executives About April 2012 Changes

FlyerTalk members rcs85551 and oliver2002 discuss the controversial changes implemented earlier this month to the Miles & More frequent flier loyalty programme in an exclusive two-hour interview with vice president Harald Deprosse and director Andreas Koch, both executives with the Miles & More frequent flier loyalty programme.
The interview was conducted in German and translated into English — and FlyerTalk members are grateful for both the interview and the translation.
If you are a Miles & More frequent flier loyalty programme member, do not miss reading the transcript to this interview, as it may answer whatever questions you might have about the changes.

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