FlyerTalk Member Sues Loyalty Program Company for $7,000 Over 250,000 Miles
FlyerTalk member Marathon Man is suing Cartera Commerce, Inc. — the company which powers many of the shopping mall Internet web sites for airlines — for $7,000.00 plus expenses, as he personally has greater than 300 outstanding mileage transactions with them which should have resulted in bonuses awarded to him from the United Airlines Months of Miles promotion of greater than 250,000 United Airlines MileagePlus frequent flier loyalty program miles.
He has yet to receive his miles. Marathon Man is calling on fellow FlyerTalk members who also have yet to receive their miles from the promotion to join him in seeking justice, and he wants for this support to double as a gathering of FlyerTalk members, complete with food and drink.
His court case case is to be heard in the historic town of Concord, Massachusetts on Tuesday, April 24, 2012 at 9:00 in the morning. The $7,000.00 plus expenses is the maximum for which he can sue in Massachusetts, which is the home state to both Marathon Man and the corporate headquarters of Cartera Commerce, Inc.
If you are not able to join Marathon Man on Tuesday, April 24 but support his case, he requests that you please sign his petition, to which a link has been provided in the aforementioned FlyerTalk discussion. Marathon Man speculates that FlyerTalk members have been adversely affected by other promotions involving Cartera Commerce, Inc., including the following:
I can tell you that I personally have not yet received the 500 United Airlines MileagePlus frequent flier loyalty program miles that I was supposed to have earned by installing their shopping portal toolbar into my Internet web browser software, nor has the toolbar search function earned me any miles in several months. I basically gave up on using it, but I have not ruled out attempting to received those miles which I earned.
If you are interested in joining Marathon Man, he would like to hear from you.