Photograph ©2017 by Brian Cohen.

Hertz Ranks as Number 1 Rental Car Company in 2020: Free Upgrades; and a Chance to Win Two Free Days of Renting a Car

In celebration of earning the number 1 overall ranking for customer satisfaction for the second consecutive year in the J.D. Power 2020 North America Rental Car Satisfaction Study — which surveys leisure and business customers — Hertz is thanking customers for receiving top honors by offering a free car class upgrade with each vehicle rental at participating locations within the United States through Sunday, January 31, 2021…

Hertz Ranks as Number 1 Rental Car Company in 2020: Free Upgrades…

Kia Soul Hertz
Photograph ©2017 by Brian Cohen.

…but you must book your rental car reservation using promotion code PC 210345 at least 24 hours in advance by Wednesday, October 28, 2020 if you want to take advantage of this offer — otherwise, the offer is void.

This offer is subject to upgrade vehicle availability at time and place of rental. The highest obtainable upgrade is to a large sedan — or Group F — class vehicle. Brand and model are not guaranteed. Maximum 14-day rental. Blackout periods may apply. Offer has no cash value and may not be used with prepay rates, tour rates, insurance replacement rates or hourly rentals. This offer may not be combined with any other certificate, voucher, offer or promotion. Age, driver, credit and qualifying rate restrictions for the renting location apply. Taxes, tax reimbursement, Age Differential charges, fees, surcharges and optional service charges — such as refueling — are not included. Discounts apply to time and mileage charges only.

Other terms and conditions may apply.

…and a Chance to Win Two Free Days of Renting a Car

2017 Chevrolet Cruze Hertz
Photograph ©2017 by Brian Cohen.

Share your best experience with Hertz via either LinkedIn, Instagram, Facebook, or Twitter using the hashtag #1Hertz through Thursday, December 31, 2020 at 11:59:59 in the evening Eastern Standard Time, and you can become one of five lucky winners each week who will receive 3,000 Gold Plus Rewards points — which is enough points to rent a car for two days.

You may enter as a participant of this contest as many times as you wish on any of the aforementioned social media channels. Sharing your best experience may be in the form of a video, photograph, or written description of the outstanding experience received by the sponsor that complies with the content guidelines as set forth.

No purchase or payment is required or necessary to enter, play, win or claim a prize; and a purchase or payment will not increase your odds or chances of winning.

You must be a legal resident of the 48 contiguous continental United States and the District of Columbia who is at least 20 years of age or older at the time of entry with a valid e-mail account at the time of entry. You must also be a member of the Hertz Gold Plus Rewards frequent rental loyalty program — and if you are not already a member, you may join as a member of the Hertz Gold Plus Rewards frequent renter loyalty program at no cost to you.

Each prize consists of 3,000 AnyDay Gold Plus Rewards points — which is valid to rent a car for two days with Hertz — and can be redeemed at participating Hertz rental car locations in the United States. The total approximate retail value of each prize is $90.00; and 55 prizes are available at five prizes per week during the contest period. The total approximate retail value of all available prizes is $4,950.00.

This contest is void where prohibited.

Other official rules, terms and conditions apply — including those of the Hertz Gold Plus Rewards frequent renter loyalty program. Be sure that you read all of them carefully and agree with them before participating in the sweepstakes — which include but are not limited to those dealing with the topics of:

  • Privacy and personal information
  • Release and limitations of liability
  • Selection and verification of winners
  • Winner notification procedure
  • Disqualification of participants
  • Criteria and restrictions pertaining to claiming and using prizes once they are won
  • Rights
  • Publicity
  • Tax liability
  • Technical issues
  • Legal waivers and statements
  • Unclaimed prizes
  • Cancellation or postponement of prizes
  • Substitution of prizes
  • How to find out the names of the winners
  • What can potentally happen in the event of a dispute
  • Burden of proof of submission of entry
  • Typographical errors
  • Other disclaimers and conditions of participation

Other Offers by Hertz

Nissan Versa car Hertz
Photograph ©2018 by Brian Cohen.

In addition to the aforementioned offers, you can:

Advancements and Improvements by Hertz in 2020

SEAT car Hertz Spain
Photograph ©2018 by Brian Cohen.

The Hertz Gold Standard Clean seal was introduced, as each vehicle is sealed immediately following the conclusion of a rigorous 15-point cleaning and sanitization process that adheres to the guidelines of the Centers for Disease Control and Prevention of the United States — and this is a first-of-its-kind practice in the rental car industry which was implemented to help customers travel with greater confidence and peace of mind.

Hertz also launched new capabilities within its mobile software application program this year to facilitate a touchless rental experience by enabling them to select and purchase more products and services digitally. These enhancements complement the low-touch and touchless solutions that Hertz offers through its Hertz Gold Plus Rewards frequent renter loyalty program. Gold Plus Rewards members can minimize or eliminate personal contact by skipping the counter at many airports and going straight to their car. When they return, members can drop off their car and go with the eReceipt and Express Return service.


Kia Soul Hertz
Photograph ©2017 by Brian Cohen.

In addition to earning the number 1 overall ranking for customer satisfaction for the second consecutive year in the J.D. Power 2020 North America Rental Car Satisfaction Study, Hertz also received top honors in the following categories: reservation process, pick-up process, and rental car, which includes satisfaction with the overall vehicle and its cleanliness…

…and Hertz also swept all three categories as the best car rental program — as well as was awarded the best car rental outstanding benefit in two out of three categories — in the 2020 FlyerTalk Awards.

Those are quite a pair of achievements for Hertz

Unfortunately, Hertz Global Holdings, Incorporated — which is the parent company of Hertz that includes certain subsidiaries of its operations in the United States and Canada — filed voluntary petitions for reorganization under Chapter 11 in the United States Bankruptcy Court for the District of Delaware back in May of 2020 after being in business for 102 years in an effort to create a strengthened and more robust financial capital structure that best positions the rental car company for the future as it navigates its way through what could be a prolonged recovery for both the travel industry and the global economy overall. The company has also had to deal with significantly decreased travel demand and the heartbreaking layoffs of thousands of employees.

Hertz has persevered despite having suffered some significant setbacks in 2020 due to the current 2019 Novel Coronavirus pandemic and other issues — and hopefully, the rental car company will recover with the rest of the decimated travel industry as soon as possible…

All photographs ©2017 and ©2018 by Brian Cohen.

Please note that I receive compensation for affiliate links posted at The Gate effective as of Sunday, January 1, 2017. You are not required to use these affiliate links; but if you do use them, your support of The Gate is greatly appreciated — and using affiliate links will not cost you any extra time or money.

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