Hertz Ranks as Number 1 Rental Car Company in 2020: Free Upgrades; and a Chance to Win Two Free Days of Renting a Car
In celebration of earning the number 1 overall ranking for customer satisfaction for the second consecutive year in the J.D. Power 2020 North America Rental Car Satisfaction Study — which surveys leisure and business customers — Hertz is thanking customers for receiving top honors by offering a free car class upgrade with each vehicle rental at participating locations within the United States through Sunday, January 31, 2021…
Hertz Ranks as Number 1 Rental Car Company in 2020: Free Upgrades…
This offer is subject to upgrade vehicle availability at time and place of rental. The highest obtainable upgrade is to a large sedan — or Group F — class vehicle. Brand and model are not guaranteed. Maximum 14-day rental. Blackout periods may apply. Offer has no cash value and may not be used with prepay rates, tour rates, insurance replacement rates or hourly rentals. This offer may not be combined with any other certificate, voucher, offer or promotion. Age, driver, credit and qualifying rate restrictions for the renting location apply. Taxes, tax reimbursement, Age Differential charges, fees, surcharges and optional service charges — such as refueling — are not included. Discounts apply to time and mileage charges only.
Other terms and conditions may apply.
…and a Chance to Win Two Free Days of Renting a Car
Share your best experience with Hertz via either LinkedIn, Instagram, Facebook, or Twitter using the hashtag #1Hertz through Thursday, December 31, 2020 at 11:59:59 in the evening Eastern Standard Time, and you can become one of five lucky winners each week who will receive 3,000 Gold Plus Rewards points — which is enough points to rent a car for two days.
You may enter as a participant of this contest as many times as you wish on any of the aforementioned social media channels. Sharing your best experience may be in the form of a video, photograph, or written description of the outstanding experience received by the sponsor that complies with the content guidelines as set forth.
No purchase or payment is required or necessary to enter, play, win or claim a prize; and a purchase or payment will not increase your odds or chances of winning.
Each prize consists of 3,000 AnyDay Gold Plus Rewards points — which is valid to rent a car for two days with Hertz — and can be redeemed at participating Hertz rental car locations in the United States. The total approximate retail value of each prize is $90.00; and 55 prizes are available at five prizes per week during the contest period. The total approximate retail value of all available prizes is $4,950.00.
Criteria and restrictions pertaining to claiming and using prizes once they are won
Legal waivers and statements
Cancellation or postponement of prizes
Substitution of prizes
How to find out the names of the winners
What can potentally happen in the event of a dispute
Burden of proof of submission of entry
Other disclaimers and conditions of participation
Other Offers by Hertz
In addition to the aforementioned offers, you can:
Get one free day when you rent a full size vehicle or larger for a minimum of four days from a participating neighborhood location of Hertz in the United States, Canada, and Puerto Rico the Thursday, December 31, 2020 — but you must use promotion code #210295 at the time you book your reservation, which must be at least 24 hours in advance of the time when you expect to pick up the rental vehicle.
The Hertz Gold Standard Clean seal was introduced, as each vehicle is sealed immediately following the conclusion of a rigorous 15-point cleaning and sanitization process that adheres to the guidelines of the Centers for Disease Control and Prevention of the United States — and this is a first-of-its-kind practice in the rental car industry which was implemented to help customers travel with greater confidence and peace of mind.
Hertz also launched new capabilities within its mobile software application program this year to facilitate a touchless rental experience by enabling them to select and purchase more products and services digitally. These enhancements complement the low-touch and touchless solutions that Hertz offers through its Hertz Gold Plus Rewards frequent renter loyalty program. Gold Plus Rewards members can minimize or eliminate personal contact by skipping the counter at many airports and going straight to their car. When they return, members can drop off their car and go with the eReceipt and Express Return service.
In addition to earning the number 1 overall ranking for customer satisfaction for the second consecutive year in the J.D. Power 2020 North America Rental Car Satisfaction Study, Hertz also received top honors in the following categories: reservation process, pick-up process, and rental car, which includes satisfaction with the overall vehicle and its cleanliness…
…and Hertz also swept all three categories as the best car rental program — as well as was awarded the best car rental outstanding benefit in two out of three categories — in the 2020 FlyerTalk Awards.
Those are quite a pair of achievements for Hertz
Unfortunately, Hertz Global Holdings, Incorporated — which is the parent company of Hertz that includes certain subsidiaries of its operations in the United States and Canada — filed voluntary petitions for reorganization under Chapter 11 in the United States Bankruptcy Court for the District of Delaware back in May of 2020 after being in business for 102 years in an effort to create a strengthened and more robust financial capital structure that best positions the rental car company for the future as it navigates its way through what could be a prolonged recovery for both the travel industry and the global economy overall. The company has also had to deal with significantly decreased travel demand and the heartbreaking layoffs of thousands of employees.
Hertz has persevered despite having suffered some significant setbacks in 2020 due to the current 2019 Novel Coronavirus pandemic and other issues — and hopefully, the rental car company will recover with the rest of the decimated travel industry as soon as possible…
Please note that I receive compensation for affiliate links posted at The Gate effective as of Sunday, January 1, 2017. You are not required to use these affiliate links; but if you do use them, your support of The Gate is greatly appreciated — and using affiliate links will not cost you any extra time or money.