Interesting Video: Top 10 Airport Design Secrets of Which You Do Not Know The Purpose?

Well, here we go again with the “secrets” about which you and I do not know — but although I was not surprised at much of the information imparted by the video, I did find it interesting to watch.

Interesting Video: Top 10 Airport Design Secrets of Which You Do Not Know The Purpose?

The ten topics included in the video are:

  1. Signs — The typefaces which are used; as well as the size of the letters and their placement in the airport
  2. Walkways — They are designed in a way for you to spend money while you are at the airport, as walking through the duty free shopping area just after you clear the security checkpoint is no accident
  3. The Golden Hour — This is the first hour after clearing the security checkpoint but boarding the airplane at the gate for the flight when you are most likely to spend money, as it is the time when you are the least worried and stressed out at the airport
  4. Windows and Lights — Natural light from outside creates an ambient atmosphere inside of an airport with lots of windows, which purportedly prompts employees to work more and passengers to spend more money
  5. Departures and Arrivals — Because of gravity, unloading baggage downward to the lower level is easier than attempting to have belongings carried up to the upper level, which is why the Departures area is typically on the lower ground floor of an airport
  6. Mobile — More can be done from your portable electronic device within an airport
  7. Security — Airports are supposedly designed to be more secure in an attempt to lessen the possibility of being the target of a terror attack
  8. Floors — Markings on the floors are designed in concert with signage to help you get to where you want to go as easily as possible; and there are reasons why floors in main traffic areas are typically finished with hard surfaces but carpeted at the gate area
  9. Art — Works of art are not solely for aesthetic reasons
  10. Queues — Instead of many shorter queues, there are fewer lines which are longer; and one of the reasons is fairness: first come, first served


China Eastern Airlines Shanghai to New York

Photograph ©2014 by Brian Cohen.

I thought the video was interesting; but I was not impressed.

As a frequent traveler — or perhaps you do not have much travel experience — I am curious as to your thoughts pertaining to the video from the YouTube channel of Be Amazed, as I am sure that some of the “secrets” are not a secret to you.

All photographs ©2014 by Brian Cohen.

2 thoughts on “Interesting Video: Top 10 Airport Design Secrets of Which You Do Not Know The Purpose?”

  1. DaninMCI says:

    I thought the opening statement “airport design is no accident” is funny when you think of older airports or airports that are poorly designed. It is also interesting about how kiosks are 25% faster than people. While I question this it does seem funny that an untrained passenger is faster at the check-in than a trained airline employee. Matches my experience also 🙂

    1. Brian Cohen says:

      I think the expediency of using a kiosk may be due to the fact that you and I already know what we want to do, DaninMCI — plus kiosks do not have to be paid any money; answer telephones; field complaints from customers; eat; sleep; or have to use a toilet…

      …plus, there are usually more kiosks than agents. Even before kiosks existed, there could be a counter with 20 “windows” but only four agents working — which led to queues.

      I prefer using the kiosks; but having human beings around when assistance is needed is certainly nice.

      I agree with you about the design of older airports — but for me, the jury is still out pertaining to the designs of newer airports, as I do not beleive they are necessarily all that good…

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