Retroactively Disallowed Little Debbie Coupons Take the Cake
Coupons provided by Little Debbie — a company based in the United States which manufactures snack cakes — allowed AirTran passengers to enjoy a $10.00 discount on their airfares.
However, when FlyerTalk member LegalEagle attempted to check in at Logan Airport in Boston recently, the agent at the AirTran ticket counter demanded an extra $10.00 to be collected because the Little Debbie coupons were “retroactively disallowed,” to which LegalEagle believes is rather crumby.
The icing on the cake is that LegalEagle is not the only FlyerTalk member to encounter this problem.
Was this a half-baked promotion, filled with layers of problems and issues? Does AirTran have the right to “retroactively disallow” coupons that were once valid? Should LegalEagle slice it into AirTran, or is a resolution to this issue simply “pie in the sky?”