black dog matthew
Photograph ©2013 by Brian Cohen.

Southwest Airlines to No Longer Accept Emotional Support Animals Aboard Its Airplanes

As a result of the final rule which was issued by the Department of Transportation of the United States — which amends the Air Carrier Access Act regulation pertaining to the transportation of service animals via airplane — emotional support animals will no longer be accepted for new travel by Southwest Airlines to become effective as of Monday, March 1, 2021.

Southwest Airlines to No Longer Accept Emotional Support Animals Aboard Its Airplanes

Southwest Airlines
Photograph ©2018 by Brian Cohen.

Only official service dogs will be permitted for transportation aboard airplanes on flights operated by Southwest Airlines as of Monday, March 1, 2021, as bona fide service dogs are specially trained to perform tasks for the benefit of a qualified individual with a disability.

Furthermore, Southwest Airlines will accept a maximum of two service dogs per passenger in the cabin, which includes psychiatric service dogs. Customers will be required to complete an official form from the Department of Transportation — which will be available at the official Internet web site of Southwest Airlines beginning Monday, March 1, 2021 — attesting that his or her animal is a legitimate service dog; is trained and vaccinated; and will behave appropriately for the duration of the journey.

For reservations which are booked:

  • Greater than 48 hours prior to travel, customers must submit the completed form via e-mail message.
  • Fewer than 48 hours prior to travel, customers must submit the completed form in person to the Customer Service Agent upon arrival at the airport.
dog pet Jakie
Photograph ©2016 by Brian Cohen.

Southwest Airlines will continue to accept emotional support animals under its current policy for reservations booked prior to Sunday, February 28, 2021, for flights on or before Monday, March 1, 2021. No emotional support animals will be accepted for travel after Monday, March 1, 2021.

Summary

black dog matthew
Photograph ©2013 by Brian Cohen.

Do not be surprised if other airlines soon adopt a similar policy to the one announced by United Airlines — which follows similar policies which were announced by Delta Air Lines on Friday, January 8, 2021; by Alaska Airlines on Tuesday, December 29, 2020; by American Airlines on Tuesday, January 5, 2021; and by United Airlines on Saturday, January 9, 2021 — pertaining to the banning of emotional support animals aboard its airplanes.

Meanwhile, I have written extensively over the years pertaining to service dogs and emotional support animals in the form of articles posted here at The Gate — including:

All photographs ©2013, ©2016, and ©2018 by Brian Cohen.

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