Southwest Airlines to No Longer Accept Expired Drink Coupons

Many FlyerTalk members are livid about the new Drink coupon changes coming August 1, 2010 on Southwest Airlines:

  • Flight attendants will no longer accept expired drink coupons
  • Current drink coupons that do not carry expiration dates will inherit an August 31, 2011 expiration date
  • Business Select drink coupons will be valid on the day of travel only

Suddenly the hoards of coupons possessed by FlyerTalk members became worthless, and many FlyerTalk members are lamenting the general direction Southwest Airlines seems to be taking in terms of its reportedly storied customer service reputation — as compared to other domestic airlines in the United States, at least — slowly eroding…

2 thoughts on “Southwest Airlines to No Longer Accept Expired Drink Coupons”

  1. Nikky says:

    I think people expect to much … but then I’m not American!

    1. Peter Huegel says:

      That may be one of the reason why America is so great and the rest of the world isn’t.

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