Canopy by Hilton Reykjavik City Center
Photograph ©2018 by Brian Cohen.

Sweeten Your Stay Package On-Property Credit With Hilton: Good Deal?

The answer to that question depends on...

Hilton offers an option at select hotel and resort properties worldwide called the Sweeten Your Stay Package, which includes such benefits in which to indulge with a credit on property to use towards dining in the hotel or resort property and luxury spa services where available — plus, you can enjoy access to premium Wi-Fi, free early departure, early check-in, and late check-out where available in order to “discover your local offer and start dreaming of what you can do” to “make your next stay even sweeter”…

Sweeten Your Stay Package On-Property Credit With Hilton: Good Deal?

…but is the Sweeten Your Stay Package a good deal?

To find out, the Conrad New York Midtown hotel property was selected at random with a stay of one night starting on Wednesday, October 20, 2021 and checking out on Thursday, October 21, 2021.

Source: Hilton.

The rate for that one night at the Sweeten Your Stay Package is $835.00, which excludes taxes and fees. The total amount for the stay is $963.66, which includes cancellation with no penalty if done prior to 11:59 in the evening local hotel time on Tuesday, October 19, 2021….

Source: Hilton.

…but if you compare the Sweeten Your Stay Package rate to other rates, you will find that the rate may not be such a bargain. The flexible rate is $750.00 per night, or $85.00 less expensive than the Sweeten Your Stay Package rate — and neither rate includes taxes and fees. Considering that you are paying $85.00 more to get a credit of $100.00 at this hotel property, that is not such a bad deal — but that is not a great deal, either. You would actually pay more than $85.00 when taxes are included.

Members of the Hilton Honors frequent guest loyalty program may pay as little as $625.00 for the night — excluding taxes and fees — but the tradeoff of the savings of $210.00 for the night before taxes and fees are added is that no cancellations are permitted with the non-refundable rate, which must be paid in full at the time the reservation is booked. Nevertheless, paying $210.00 for a credit worth $100.00 just does not seem like a good deal…

…especially when that $100.00 credit cannot be used towards room service or towards the room rate itself.

Brands Which Participate in the Sweeten Your Stay Package Rate Program

Hilton Garden Inn logo at Krakow Airport
Photograph ©2017 by Brian Cohen.

Guests at the Conrad New York Midtown hotel property receive a hotel credit of $100.00 per night because Conrad is considered a Luxury brand in North America — and only Luxury brands in the Americas offer as much as $100.00 in hotel credits per night, as shown in the chart below:

Brands Americas Europe, Middle East and Africa Asia Pacific
Luxury $100.00 per night $75.00 per night 25 percent discount off of incidentals
Lifestyle $75.00 per night $75.00 per night
Full Service $50.00 per night $50.00 per night
All Suites $25.00 per night Not applicable
Focused Service $15.00 per night $25.00 per night

What is confusing is that the per night hotel credit for Luxury brands in the Americas is $100.00; yet the per night hotel credit for Lifestyle brands is only $75.00…

…and the chart found in this Hilton Portfolio for Travel Advisors document bunches both brands together under one category; so which hotel and resort properties get $100.00 per night versus $75.00 per night is determined by under which brand the hotel or resort property is listed:

Luxury & Lifestyle

  • Waldorf Astoria Hotels & Resorts
  • LXR Hotels & Resorts
  • Conrad Hotels & Resorts
  • Canopy by Hilton

Full Service

  • Hilton Hotels & Resorts
  • Signia Hilton
  • Curio Collection by Hilton
  • DoubleTree by Hilton
  • Tapestry Collection by Hilton

All Suites

  • Embassy Suites by Hilton
  • Homewood Suites by Hilton
  • Home2 Suites by Hilton

Focused Service

  • Hilton Garden Inn
  • Hampton by Hilton
  • Tru by Hilton

Brands Which Do NOT Participate in the Sweeten Your Stay Package Rate Program

Elara by Hilton Grand Vacations
Photograph ©2017 by Brian Cohen.

The following brands do not participate in the Sweeten Your Stay Package rate program:

  • Emerging Brand — Motto by Hilton
  • Vacation Ownership — Hilton Grand Vacations

Select Terms and Conditions

Offer is valid for stays at participating properties in the Hilton portfolio and is subject to availability. Must book at least three days in advance of arrival in the Americas and at least one day in advance of arrival in Europe, Middle East, and Africa and Asia Pacific. For each completed eligible night’s stay, a daily statement credit for eligible on-property incidental folio charges made that day will be applied, up to the maximum daily amount in United States Dollars outlined by region and brand category below. For properties selling in other currencies, the prevailing exchange rate equivalent in local currency — as determined by the hotel or resort property — will be applied to incidental charges on the folio in the value of credit earned.

Blackout dates may apply and vary by hotel. Incidental credit will be applied daily for incidentals charged from the time of arrival, up to and include the next day at the hotel’s local hotel departure time. This will reoccur daily until the time of checkout. The total hotel credits that can be awarded are unlimited and based upon completed night stays. Unused daily credit will be forfeited each day at the hotel’s local hotel departure time and will not be refunded or rolled forward. Incidental credit will be applied toward eligible hotel charges excluding room rate, corresponding taxes, fees, service charges or resort charges, gratuity and select activities as determined by property. Incidental credits are not transferable, not redeemable for cash, are void after each completed night of the stay and cannot be applied toward future stays. This offer may not be combined with other select promotions, offers or discounts and is not valid for groups (determined as 10+ rooms under the same reservation). Participating properties are subject to change without notice.

For Full service and Luxury and Lifestyle brands in Europe, Middle East, and Africa and Asia Pacific, offer includes breakfast for the number of occupants per room indicated at time of booking the stay. Each breakfast certificate is valid at hotel’s designated restaurant. Some hotels may not issue physical certificates for this offer. Breakfast offering varies by hotel. Certificates are not redeemable for cash or other hotel credit. Gratuities and taxes are not included. Certificates not valid for room service, after departure, or at another hotel.

Other restrictions, terms, and conditions — including those of the Hilton Honors frequent guest loyalty program — apply.

Final Boarding Call

Home2 Suites by Hilton Pittsburgh Cranberry, PA
Photograph ©2019 by Brian Cohen.

This program was originally called the Leisure Escapes Package, through which you would have received a daily resort credit of $50.00 per night. I began to write about it several years ago; but I never got around to finishing that article. The terms and conditions of the Leisure Escapes Package is shown below after the conclusion of this article. Some of the differences include that perhaps more hotel and resort properties offer the Sweeten Your Stay Package rate; that the daily hotel credit per night is greater than $50.00 with Luxury & Lifestyle Brands; and that the number of breakfast certificates is not limited to two people — regardless of the number of guests which are included on the same reservation for the stay.

Despite those improvements, you are almost always likely better off avoiding booking a reservation under the Sweeten Your Stay Package rate — unless you really truly value the benefits conferred upon you when paying the rate; and results may vary for a variety of reasons.

I intend to add more examples of hotel and resort properties to further prove that point…

All photographs ©2017, ©2018, and ©2019 by Brian Cohen.


Leisure Escapes Package Daily Resort Credit of $50.00 Per Night With Hilton: Good Deal?

Offer is valid for stays at participating properties in the Hilton portfolio and is subject to availability. For each completed eligible night’s stay, a folio credit of up to US$50/£50/€50 or currency equivalent will be awarded. For properties selling in other currencies, the prevailing exchange rate equivalent of $50 in local currency (as determined by the property) will be applied to the folio in the value of credit earned. Folio credit will be applied to Guest folio at time of checkout toward eligible stays only. The total hotel credits that can be awarded are unlimited and based upon completed night stays. Folio credit will be applied toward certain hotel charges excluding room rate, corresponding taxes, gratuity and select activities as determined by property. Folio credits are not transferable, not redeemable for cash, are void after checkout and cannot be applied toward future stays. Blackout dates, early departure fees, and deposit and cancellation restrictions may apply and vary by hotel. Advanced reservations required at Waldorf Astoria and Conrad properties. Must book at least three (3) days in advance of arrival. This offer may not be combined with other select promotions, offers or discounts and is not valid for groups. Participating properties are subject to change without notice. To book by phone within the U.S. or Canada, please call +1-800 4HONORS (446-6667) or view Global Reservation phone numbers. Request the “Leisure Escapes” Package or Plan Code “RPTVS1” or “TVS” at time of booking. For Waldorf Astoria, request the “Best of Waldorf Astoria Experience” or Plan Code “PBBWW1” and for Conrad, request the “Compliments of Conrad” Package or Plan Code “PBBCC1.”

In the Europe, Middle East and Africa regions, offer includes two breakfast certificates, each valid for one adult. Children 10 and younger eat from children’s menu without charge when accompanied by a paid adult. Each breakfast certificate is valid at hotel’s designated restaurant. Some hotels may not give actual certificates for this offer, but the offer remains the same. Breakfast offering varies by hotel. Certificates are not redeemable for cash. Gratuities and taxes are not included. Certificates not valid for room service, after departure or at another hotel. Other restrictions may apply.

BoardingArea

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