“Embarrassed” and “Sorry” About Sudden Removal of Hilton HHonors AXON Award — and What Happened

“Maybe this isn’t news to all you HHonors Guru out there, but I was sad to find out today that the AXON awards are no longer available. I was told by the Diamond Desk that the program ended on 12/31/2016. I’m kicking myself for not planning this redemption last week” is what FlyerTalk member ssung posted in this discussion on Sunday, January 8, 2017.

Two thoughts immediately entered my mind when I read that: I never took advantage of the AXON award in the years in which I have been a member of the Hilton HHonors frequent guest loyalty program simply because I never really had any interest; and based on my meeting with key members of the Hilton HHonors team greater than a year ago, this sudden action with no notice just did not sound like something anyone currently at Hilton Worldwide would do…

…so rather than speculate and prognosticate, I simply decided to ask for myself.

Aaron Glick — who is the vice president of the Hilton HHonors frequent guest loyalty program at Hilton Worldwide — said during a telephone conversation with me this morning that…

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Only Eleven Hilton HHonors Hotel Properties Increase in Category

This is a quick note to inform you that only eleven Hilton HHonors hotel properties increase in category effective as of Wednesday, January 11, 2017; and the increases should be reflected here sometime tomorrow, Wednesday, December 21, 2016.

The eight hotel properties which are scheduled to increase by one category include…

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