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What Went Wrong With This Delta Sky Club Day Pass Fiasco to a Reader of The Gate?

A reader of The Gate — whose identity will be kept anonymous for now — sent a letter to me pertaining to “the Delta Sky Club Day Pass miasma” in which she was inadvertently caught. She thought she was paying $59.00 each for two day passes to Delta Sky Clubs — but when she received her bill, she found out that she was being billed for significantly more that that…

…and she is still being billed to this day on a monthly basis.

So what happened?

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Is Airport Lounge Access Upon Arrival Really Necessary?

“I wish there was room for everyone, but many cardholders have a legitimate reason to use the lounge upon arrival”, according to this article written by Matthew Klint of Live and Let’s Fly. “If AMEX wants to limit ‘camping’ in its lounges, fine. But don’t totally take away arrival access. How about for 1-2 hours after arrival? That seems like a fair compromise that limits ‘abuse’ by cardholders.”

The aforementioned statements from Matthew Klint refer to the new policies announced from American Express for access to its Centurion Lounges for holders of certain American Express Platinum cards, which become effective as of…

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Save Up to 40 Percent on Priority Pass Membership 2018 For the First Year

If you are tired of dealing with the hustle and bustle of waiting in a public space at an airport prior to boarding the airplane for your flight, you are in luck: you can save up to 40 percent on Priority Pass off of your first year of membership — depending on which of three plans you choose — to enjoy access to the sanctuary of greater than 1,200 lounges and restaurants at airports around the world regardless of airline flown or class of ticket…

…but you must…

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Delta Sky Club Membership Rates Increasing in 2019; No More Single Visit Passes

Citing continued investment to provide an elevated experience and increased demand for access by visitors, Delta Air Lines has announced that the cost of membership to access Delta Sky Club airport lounges will increase for the first time in two years.

To ensure the continuation of providing an exceptional experience for members — as well as taking care of guests who choose to fly with Delta Air Lines or with its partners — the following changes will become effective as of…

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United Club Access Change Coming in 2019

Following the lead of Delta Sky Club and Admirals Club — which are the official airport lounges of Delta Air Lines and American Airlines respectively — access to United Club airport lounges will be more restrictive effective as of Friday, November 1, 2019, as same-day boarding passes on flights operated by United Airlines or partner airlines will be required for entry.

The following announcement pertains to members of United Club and their guests…

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American Airlines Admirals Club Price Increase and Access Changes Coming in 2019

Effective as of Friday, February 1, 2019, revenue rates will increase for annual membership in the American Airlines Admirals Club by $100.00 per year for individual annual memberships and by $325.00 per year for household annual memberships; and household membership discounts will be discontinued, as an additional fee of $600.00 or 60,000 American Airlines AAdvantage miles will apply to add a spouse — and a single initiation fee will be charged…

…but the good news is…

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Delta Sky Club Access Change Coming in 2019

Due to a significant change in the access policy which will be in effect in 2019, a reader of The Gate is so outraged at Delta Air Lines and its network of Sky Club lounges that he sent to me an e-mail message to please call it to your attention.

The following announcement pertains not only to…

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Master List of Executive Lounges Open or Closed During Weekends Worldwide of Marriott Properties

If you are a member of Marriott Rewards who plans on staying at a hotel or resort property which is part of the portfolio of 29 brands of Marriott International, Incorporated and you want to know whether or not you can access the executive lounge during a weekend day, you may want to refer to this comprehensive master list of executive lounges which are open or closed during weekends which was posted on FlyerTalk.

Thankfully compiled by…

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No, Hilton is Not Closing Its Executive Lounges Systemwide — But…

After a long day of being with a client in a location far from home, sometimes there is nothing like repairing to the executive lounge of a hotel at which you are staying as a guest, partaking in some of the snack offerings and imbibing in a few drinks — and perhaps catching a game on the large flat-screen television, using the computer and printer, admiring the view of the sunset outside the balcony, or reading a magazine — before heading off to your room to relax for the evening…

…so when trying to use an executive lounge at the…

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Biometrics: Better Travel — With a Threat to Your Privacy?

From licenses for drivers issued by state governments to portable electronic devices, the use of biometric technology has significantly increased in recent years…

…and travel in general is no exception, as in an effort to continue to improve the customer experience, an announcement from…

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