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Code-Sharing of Flights: Beneficial or Deceptive?

Code-sharing is the practice of two or more airlines applying a flight number to the same flight, thereby sharing the flight. This business arrangement is officially known as a codeshare agreement between airlines and is done for economic reasons. In fact, other modes of transportation can also engage in code-sharing, such as companies which operate trains. Citing “one of the worst examples of what-you-see-isn’t-what-you-get is airline codesharing” in his weblog…

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The Power of Calling Back Works Outside of FlyerTalk As Well…

A mantra often repeated on FlyerTalk when calling a customer service representative of an airline or hotel company via telephone is that if you do not like the answer you receive, politely hang up and simply call back again to get what you want. Two of many successful examples of this mantra are found in the American AAdvantage forum and the United Mileage Plus forum on FlyerTalk. The company which provides me with Internet service is fairly reliable and fast, but I was unable to access the Internet yesterday because it was out and being restored. As I naturally eschew paying for a service which I did not receive, I called the company earlier today to request a refund for yesterday. When I called…

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Are the Days of In-Flight Entertainment Numbered?

Although I do not mind being a passenger assigned to a seat in the economy class cabin of an aircraft, I usually do prefer being seated in the premium class cabin if given the choice. That statement may sound obvious to you, but if you were to ask me years ago the reasons for wanting to sit in the premium class cabin, I would have replied the food, the improved service, the additional comfort of the seat itself with the plethora of buttons to figure out the 3,467 positions with which I can adjust the seat, and the unlimited in-flight entertainment with…

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Defunct Airlines: Air Australia Becomes the Latest Casualty

If you are scheduled to be a passenger on Air Australia, you will need to change your plans as the airline has reportedly shut down its operations effective immediately, due to it being unable to pay for fuel.
Thousands of passengers were left stranded in locations as far away as Phuket and Hawaii, and it will take days for those passengers to find their way home — on their own, apparently. Virgin Australia and Hawaiian Airlines reportedly…

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Broken Glass Found in Business Class Meal?

FlyerTalk member bonodad — a business class passenger on a recent Lufthansa flight — reportedly found a piece of broken glass after being served his meal. He offers photographic evidence, shown above, as proof of the incident which reportedly occurred on Lufthansa flight 907 on 28 January 2012. He reports that he felt something hard between his teeth and pulled it out with his fingers, and that if he had spit out the broken piece of glass, his lips would have been badly cut. Ten days after the incident, Lufthansa reportedly offered him…

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Cockroach Found in Business Class Meal?

A business class passenger on a recent Jet Airways flight from Goa to Mumbai reportedly found a dead cockroach underneath a plate of food after being served her meal, causing her to lose her appetite to the point where she refused the offer from the airline crew to switch out her meal. Oddly enough, the 52-year-old woman alleges that she was threatened by the crew that…

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City Ticket Offices: A Thing of the Past?

FlyerTalk member TrojanTraveler laments about the recent closure of what was apparently the last city ticket office of Delta Air Lines, this one being located in New York. There was a time when city ticket offices of Delta Air Lines were located in major cities around the United States. They were convenient when you wanted to purchase or change an airline ticket, or conduct virtually any other business with Delta Air Lines without having to travel all the way to the nearest airport. Alas, with the…

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Super Bowl Sunday: Could It Affect Your Travel Plans?

The New York Giants play the New England Patriots in Super Bowl XLVI tomorrow starting at 6:30 in the evening Eastern Standard Time at Lucas Oil Stadium. If you have travel plans which involve Indianapolis — where the stadium is located — you may want to ensure that your travel plans will not be adversely affected. FlyerTalk members discuss at least some of the aspects of travel that may be affected by the big game…

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Yet Another Defunct Airline: This Time, It is Malév — Effective Immediately

If you are scheduled to be a passenger on Malév Hungarian Airlines, you will need to change your plans as the airline is reportedly shutting down its operations effective immediately. The Gate has reported on the situation regarding Malév Hungarian Airlines only three days ago, as well as the demise of Spanair only one week ago. Passengers booked on Malév Hungarian Airlines flights are reportedly…

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Malév Bankruptcy: An Uncertain Future

Malév Hungarian Airlines has serious financial problems, as it is now in bankruptcy protection despite attempts by the Hungarian government to protect the airline from bankruptcy proceedings. The European Commission ruled last month that aid previously given by the Hungarian government to keep Malév in business was not legitimate, which reportedly forced the airline to repay approximately…

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