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Is This Advertisement For Economy Plus Seating Misleading?

Consumers have come to expect that the reality and actual experience of a product or service rarely matches the impression implied by advertising and marketing. Similar to the beginning of a serious relationship in which each participant is on his or her best behavior to impress the other person, so is the framing and presentation of what is being sold by a corporate entity…

…which brings us to an advertisement which included a photograph of the seating of the Economy Plus product of United Airlines as viewed by…

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Are Premium Classes Being Diluted?

Once upon a time, there were three airline classes available aboard an airplane on international flights and domestic routes which were heavily traveled: first class, business class, and economy class; and this configuration still exists on some airlines…

…but they are becoming fewer and fewer. Slowly, the first class cabin disappeared on airline after airline. Business class became the new premium class of the highest tier on an airplane.

Then, airlines…

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Air Canada Joins the Premium Economy Bandwagon — But…

FlyerTalk member Air Canada Top Tier — who is an official company representative of Air Canada on FlyerTalk — announced that a new Premium Economy cabin will be introduced on five new Boeing 777-300ER aircraft that are joining the Air Canada fleet over the course of the coming year. These aircraft will also feature Executive First and Economy Class cabins. Unlike the offerings on many other airlines…

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Premium Economy Cabin Arrives at American Airlines

American Airlines recently announced the introduction of their version of the premium economy cabin called Main Cabin Extra, which is the latest in a wave of premium economy cabins sweeping throughout commercial aviation. Ironically, while American Airlines is not the first airline to install a premium economy section on its aircraft, it did have a revolutionary economy class cabin product called More Room Throughout Coach, which was introduced in 2000 — the year after United Airlines first introduced its premium economy product called Economy Plus. More Room Throughout Coach gradually faded away in 2003 to increase revenue by installing more seats as all seats had more room than typical economy class seats for no extra charge, unlike seats in a premium economy cabin which could be sold for an additional charge. Main Cabin Extra will…

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Economy Comfort and Preferred Seats: Official Confirmation

FlyerTalk members are reacting positively overall thus far regarding the news posted this morning about domestic Economy Comfort seats and the sale of Preferred Seats on Delta Air Lines. The Gate first posted news regarding the sale of Preferred Seats. You will now be able to select an Economy Comfort seat on transcontinental flights between John F. Kennedy International Airport in New York and Los Angeles International Airport or San Francisco International Airport for travel on or after December 1, 2011. Delta Air Lines will also be announcing Preferred Seats for sale. However…

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Economy Comfort Class to Be Expanded Fleet-Wide on Delta Air Lines

Already placed into service on its long-haul international flights earlier this year, Delta Air Lines has announced that its Economy Comfort class will be expanded throughout its system on all mainline aircraft, as well as all two-class regional jets. The current standard Economy Class seat pitch is…

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Website incorrectly displays premium economy fare as first class

Airlines change their booking classes from time to time, and some changes mean a particular code refers to a different class of service than it used to.

Earlier this year Qantas changed booking class R from premium (A380) first class to premium economy class. Some online travel agent websites failed to note the change. What happens if you book expecting first class (at a relative bargain fare) and only get premium economy class?  Follow the discussion in the thread.

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