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Search Rankings Lowered For Hotels Which Charge Resort Fees: Expedia Group

Hotel and resort properties which add mandatory resort fees per night to base room rates have been dealt another blow this week, as Expedia Group began to lower their listings down the sort order of search results at its official Expedia.com and Hotels.com Internet web sites.

In addition to artificially lowering the room rate for comparison purposes with the competition by potential customers and therefore intentionally obfuscating the true total cost of a stay to them, mandatory resort fees have also…

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Deceptive Hotel Resort Fees: Legislation Introduced to Protect Consumers 2019

Mandatory resort fees which have been proliferating throughout the lodging industry in the United States in recent years are finally being addressed by members of the House of Representatives of the United States in the form of legislation known as the Hotel Advertising Transparency Act of 2019.

Hotel properties, resort properties, and other places of short-term lodging would be prohibited from…

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Hilton Sued For Charging Deceptive Resort Fees by Attorney General of Nebraska

The war against mandatory resort fees heats up even further.

A lawsuit was filed against Hilton Dopco, Incorporated yesterday, Tuesday, July 23, 2019 by Doug Peterson, who is the current attorney general of the state of Nebraska and claims that the multinational lodging corporation purposely both hid the true price of hotel rooms from consumers and charged hidden mandatory resort fees for the purpose of increasing profits.

This lawsuit follows an investigation into the pricing practices of the lodging industry by…

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Resort Fees are Here to Stay, According to the Chief Executive Officer of Marriott International

“You’ve got resort fees in the hotel industry, you’ve got baggage fees in the airline space. None of us as consumers necessarily love it. But what we tried to do is to be very clear about our disclosure.”

What you just read is a statement by Arne Sorenson — who is the current president and chief executive officer of Marriott International, Incorporated — in this…

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The Importance of Not Abusing Trust

“But why do we care so much about resort fees?” asked Shawn Coomer of Miles to Memories in this article titled Stop Fighting Resort Fees: This Is a MUCH Better Solution!

Why? Because the advent of mandatory resort fees outright abuses the trust of not only potential customers; but also…

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Marriott International Sued For Charging Deceptive Resort Fees by Attorney General of District of Columbia

The war against mandatory resort fees continues to heat up.

A lawsuit was filed against Marriott International, Incorporated earlier today, Tuesday, July 9, 2019 by Karl A. Racine, who is the current attorney general of the District of Columbia and claims that the multinational lodging corporation purposely both hid the true price of hotel rooms from consumers and charged hidden mandatory resort fees for the purpose of increasing profits.

This lawsuit follows an investigation into the pricing practices of the lodging industry by…

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One Simple Way to Reclaim That Resort Fee Which You Paid

“Would like more information on reclaiming resort fees as referenced in Section 4, please” is what Txrus — who is a reader of The Gate — asked in the Comments section of this article pertaining to four reasons why mandatory resort fees may finally be disappearing, in which I asked, “Did you know that attorneys general in many states in the United States — but not Nevada, in which the practices is widespread in cities such as Las Vegas — have reportedly said that the practice of implementing mandatory resort fees is unlawful; and that guests can reclaim resort fees?”

You only need to spend as few as 60 seconds worth of your time and effort to…

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Even Worse: Mandatory Resort Fees as Percentage of Room Rate

The concept of mandatory resort fees — which are also known by such euphemisms as destination fees and facilities fees — is enough to cause someone frustration, as they are added to the room rate and ultimately force guests to pay them whether they want to do so or not…

…and in many hotel and resort properties, at least they are set at a fixed rate per night — not including tax, of course — so that once you find out about them during the booking process, you can fairly predict what will be the total cost of staying for a night as you are comparing room rates and room types.

However, some hotel and resort properties charge a mandatory fee which is a percentage of the room rate. One such property is…

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Why Are You Surprised That Resort Fees “Provide Real Tangible Value” to You?

You have probably read the astonishment by authors of multiple articles about a quote which was attributed to Vijay Dandapani — who is the chief executive officer of the Hotel Association of New York City — in response to the new policy of Booking.com pertaining to charging commissions to hotel and resort properties which impose mandatory resort fees on their guests, as he actually sees value in mandatory resort fees for hotel guests.

“Resort and urban fees provide real tangible value to the guest and there is plenty of empirical evidence that a majority of guests have no problem with it, and appreciate the value offered…

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