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Why Personal Attacks are Inexcusable and What to Do Instead: The Sarah Steegar Debacle

Sarah Steegar — author of the Crewed Talk weblog featured every Tuesday here on FlyerTalk — posted an article on August 27, 2013 asking “Is It Me, or Has British Airways Learned a Dirty New Trick?”
Of the 77 comments posted at the time this article was written, virtually all of them — with at least one exception — was extraordinarily critical because Sarah Steegar admitted mistaking the departure time of 01:30 on a British Airways flight as 1:30 in the afternoon, when it was really 1:30 in the morning. FlyerTalk members were outraged at the implication that…

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