URGENT: Help a FlyerTalk Member Stranded in Zurich
What was supposed to be a fun holiday weekend in Europe is suddenly turning out to be unexpectedly inconvenient and problematic for FlyerTalk member jenniparks, as she has a specific question about Delta in ZRH – urgent.
Instead of enjoying bratwurst and beer in Switzerland, her passport, money and identification were all stolen while in Zurich. She has no way of identifying herself and is doubtful as to whether she will be able to return home to the United States. Worse yet, the Delta Air Lines ticket counters at the airport in Zurich are closed until Monday 7 September, and the United States consulate is closed for the American Labor Day holiday and will not re-open again until Tuesday 8 September.
Can you offer advice and help reassure jenniparks that she will indeed be able to return home?