Free Wi-Fi Access to the Internet To Be Offered to All Hilton HHonors Members

S tarting in August, free Wi-Fi Access to the Internet will be offered to all members of the Hilton HHonors frequent guest loyalty program.

When you book your stays directly through a proprietary official Hilton channel or one of the corporate travel partners of Hilton Worldwide, complimentary standard Wi-Fi access to the Internet will be offered to you if you are a Blue or Silver VIP elite level status member; and if you are a Gold VIP elite level status member, complimentary standard Wi-Fi access to the Internet will continue to be offered to you.

Beginning sometime during the second quarter of this year at all Hilton Worldwide hotel properties, complimentary premium Wi-Fi access to the Internet will be offered to you if you are a Diamond VIP elite level status member.

This update does not apply to hotel properties where there is a resort charge.

To have complimentary Internet access via Wi-Fi, book directly through a proprietary channel of Hilton or one of the corporate travel partners of Hilton Worldwide:

  • The Hilton HHonors mobile software application program for portable electronic devices
  • Via any official Internet web site of Hilton Worldwide or Hilton HHonors
  • Calling Hilton Reservations Customer Care at 1-800-HHonors or your local Hilton reservations office
  • Calling an individual hotel — plus walk-ins and physical on-property too
  • Via corporate travel agencies and travel professionals which book via a Hilton proprietary channel

 

FlyerTalk members are generally happy with this news, as are members of Milepoint; but Gold VIP elite level status members of the Hilton HHonors frequent guest loyalty program will not get the enhanced level of Wi-Fi access which Gold members of both the Starwood Preferred Guest and Marriott Rewards frequent guest loyalty programs — as well as Platinum elite level status members of the Hyatt Gold Passport frequent guest loyalty program — now enjoy.

In other words, members of the second-highest elite level status tiers of the Starwood Preferred Guest, Marriott Rewards and Hyatt Gold Passport frequent guest loyalty programs enjoy complimentary premium Wi-Fi access to the Internet; but not of Hilton HHonors.

Then again, Gold VIP elite level status members have received complimentary Internet access at Hilton family properties worldwide since September 1, 2010; so although a benefit is not being lost, the hopes of receiving complimentary upgraded Wi-Fi access to the Internet have not been realized.

There is also some concern as to the speed of complimentary standard Wi-Fi access to the Internet. Will it be adequate enough to be considered as a benefit of any use?

Still, I believe that offering complimentary Wi-Fi access to the Internet for all members of the Hilton HHonors frequent guest loyalty program is a positive development; and as technology improves and costs are hopefully reduced, expect improvements to these benefits.

Photograph ©2015 by Brian Cohen.

One thought on “Free Wi-Fi Access to the Internet To Be Offered to All Hilton HHonors Members”

  1. Daniel S. says:

    As a HH Diamond member, overall Ive never been impressed with Hiltons WIFI and more often get better speeds on my 4G hotspot. Obliviously results will vary with as technology differs from property to property. Because there are so many variables involved like number of guests, number of devices, wifi provider, etc, its logical to have a backup if WIFI is a having a decent connection is a no go.

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