Review: Mandalay Bay Las Vegas

I  arrived at the front desk to check in to the Mandalay Bay Las Vegas hotel property for two nights; and although the representative from the Hyatt Gold Passport frequent guest loyalty program to whom I spoke via telephone said it would be done, my M Life and Hyatt Gold Passport frequent flier loyalty program accounts were never linked.

Although I had both accounts linked at the M Life services counter in the Mandalay Bay Las Vegas hotel property — which is not near the front desk — my room was on a lower floor. Other than a better view, I do not believe I was missing anything.

My room was nice — larger than a typical hotel room; and with two large closets. The photographs below show the room:

Photograph ©2014 by Brian Cohen.

While this is far from the best bed in which I had ever slept in my life, it was reasonably comfortable. Take away the decorative pillows and you only have two pillows; but an extra pillow is available in one of the two closets. Photograph ©2014 by Brian Cohen.

Photograph ©2014 by Brian Cohen.

Although there was one on the wall beside the chair, I found myself wishing that there was an electrical outlet or two on the desk area. Photograph ©2014 by Brian Cohen.

Photograph ©2014 by Brian Cohen.

Amenities include lotion, conditioner, shampoo, a shower cap, a sewing kit and soap. Photograph ©2014 by Brian Cohen.

Photograph ©2014 by Brian Cohen.

Photographs ©2014 by Brian Cohen.

Photograph ©2014 by Brian Cohen.

Photograph ©2014 by Brian Cohen.

My criticisms pertaining to this room are minor at best:

  • The toilet is in its own area in the bathroom, which is nice if one person uses the toilet while the other washes hands, for example; but the door to the toilet closes shut on its own whether you like it or not, leaving the room dark. Sure, there is a light switch in there; but the room is bathed with natural light during the day — and it just would have been nice to save a little on energy. I know — that especially means nothing in a city such as Las Vegas which probably has its own light bulb industry. You can probably also find something to prop the door open.
  • The enclosed shower area has no shelf to place toiletries — or on which to put a body part while showering.
  • There were stains on my linens — including one stain on the top cover sheet and a different one on the bed sheet itself — as shown below:
IMG_0328

What kind of a stain would be greenish in color such as this splatter stain? Mouthwash? Toilet bowl cleaner? The sweat of a martian? It was not glowing, so it could not have been radiation of any type. Photograph ©2014 by Brian Cohen.

Photograph ©2014 by Brian Cohen.

I am not sure what was this stain on the top cover sheet of the bed. Photograph ©2014 by Brian Cohen.

I am sure that the sheets were clean and that these were stains that simply could not have been removed; but it was no matter anyway: this was in a king bed, so I was able to easily avoid sleeping on the stained areas.

In fact, the entire room was quite clean. The “white sock test” — when I walk around the room in white socks — revealed that the floor was relatively clean due to very little soiling of the socks after walking around the room.

Photograph ©2014 by Brian Cohen.

The “beach” areas were constantly quite crowded — and this was actually the least crowded that I have seen it during my stay. Photograph ©2014 by Brian Cohen.

I regretted not bringing my bathing suit — until I saw just how crowded was the “beach” area. It was far more crowded than in the photographs on the official Internet web site of the Mandalay Bay Las Vegas hotel property. I simply cannot stand crowds and avoid them whenever possible.

Despite being on a lower floor, the views were still nice from the room.

Photograph ©2014 by Brian Cohen.

Looking out west towards the mountains. Photograph ©2014 by Brian Cohen.

Photograph ©2014 by Brian Cohen.

Behind the black pyramid of the Luxor are Excalibur and New York New York. Photograph ©2014 by Brian Cohen.

Tip Although bottled water did not come with my room for whatever reason, do not be shy about asking for water if you are an elite member of the M Life frequent guest loyalty program. You will receive at least two bottles upon request — no questions asked. One request netted me four bottles.

I did dine with several other BoardingArea “bloggers” at the Bayside Buffet restaurant for dinner, where king crab legs are amongst the many food items of which you can eat as much as you like for approximately $35.00; but although the food looked good, I found most it to be edible with little taste. I know it was not my senses, as I dined on a catered lunch with far more delicious food within the hotel property during the day before. Spend your money on better dining options.

Overall, I would recommend staying at the Mandalay Bay Las Vegas hotel property — but only at a low room rate, as you will be socked with a resort fee of $28.00 per day, which includes the following hotel services:

  • In-room Internet
  • Cardio Room located on Beach level
  • Local Calls
  • 800 Calls
  • Outgoing Faxes – Services provided by Business Center
  • Boarding Pass printing
  • Daily Newspaper – Guests may pick up a USA Today newspaper daily from the following retail locations with valid room key: Rangoon News, Lobby Store and THEStore

 

You probably know by now how I feel about resort fees; and in my opinion, most of those services listed above are bogus — although the speed of the Wi-Fi Internet service was definitely high speed. However, I must say that at least you are clearly warned about the resort fee during the booking process; so you are not surprised with it once you get to the hotel property. If you believe that the total room rate is excellent — even with the resort fee and taxes included — then book the room and enjoy your stay in Las Vegas.

All photographs ©2014 by Brian Cohen.

4 thoughts on “Review: Mandalay Bay Las Vegas”

  1. Sue James says:

    I experienced the worst and expensive stay at Mandalay Bay Las Vegas. My girlfriends and I arrived on a girls weekend out. The rooms were expensive with a 75.00 resort fee plus a entertainment fee which I have never heard of before nor informed at time of booking. The valet attendant asked if we are staying and the name. We were given the ticket and we told the bellman make sure you take everything in car to our room. He said ok. and it will take around 1 hour. We Waited 4 hours and we had to call front desk. The front desk told us we had to call and give them our room number. We were totally shocked to hear that but we asked to have our things brought up. The front desk told us if we would wait in lobby they would bring out our things and take our belongings ourselves. We had to wait another 20 minutes and the bellman escorted us with our belongings to our room which was a very long walk. When we got to room we realized someone had gone through our suitcases and also stolen several items. We notified security and made a report. We never receive a follow up nor an apology from anyone. We felt violated and hurt. the bad attitude from front desk , valet, security, blackjack dealer, poor service from cocktail server and the managers at Mandalay Bay. I would never stay there again. We had to pay 20.00 for everything including our car in valet and a water in room we never drank.

    1. Brian Cohen says:

      What a horrible experience, Sue James.

      Did you notify the police in Las Vegas of your stolen items? Did you take photographs? Were your stolen items ever recovered?

      If you have not done so already, I would escalate this matter in writing to Mandalay Bay:

      https://www.mandalaybay.com/en/contact-us.html

      If that does not work, perhaps you might want to try to escalate it to MGM Resorts International, which is the parent company of Mandalay Bay:

      https://www.mgmresorts.com/en.html

      Please keep me updated if you decide to escalate your experience…

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