The latest information from Alaska Airlines pertains to updates with regards to the extensions of elite level status and benefits for everyone — but although elite tier qualification requirements are not being adjusted at this time, look for upcoming additional information on ways you can earn additional elite-qualifying miles this year.
Status of Benefits of Elite Level Status
Your benefits are automatically being extended with no effort or input required on your part as a member of the Alaska Airlines Mileage Plan frequent flier loyalty program — including:
All status benefits will apply — with the exception of the 50,000 bonus miles associated with earned 75K elite level status. More details will be available within a few weeks with information on how 75K members can earn additional bonus miles for travel this year.
All companion certificates set to expire in 2020 will now be extended through Thursday, December 31, 2020 to purchase new travel through Friday, November 26, 2021.
Members who enrolled in a status match challenge between Sunday, December 1, 2019 and Tuesday, March 31, 2020 will have their trial status extended through the end of 2021.
Flexibility in Reservations and Travel
The ways with which reservations and travel are currently more flexible with Alaska Airlines include:
Providing you a replacement certificate within seven business days with an expiration date of Thursday, December 31, 2020 if you cancel your reservations entirely which included a companion certificate. To purchase a ticket with your replacement code, you must use an Alaska Airlines credit card.
If you used Mileage Plan miles to purchase your ticket for travel through Sunday, May 31, 2020, you can:
Change your ticket with no change fee, or
Cancel your ticket and have your miles deposited back into your Mileage Plan membership account within 48 hours — and the taxes which you were charged will even be refunded to you.
You may change without fee or, cancel your trip and deposit the funds into your My Account wallet or credit certificate via e-mail message if you purchased a nonrefundable First Class, main, or award ticket for travel which falls within one of the flexible travel policies of Alaska Airlines.
You may cancel your trip and deposit the funds into your My Account wallet or credit certificate via e-mail message if you purchased a Saver fare which falls within the flexible travel policy of Alaska Airlines.
If you were recently charged a fee for a trip which was changed or cancelled that now falls under one of the flexible travel policies of Alaska Airlines, please contact the reservations team of Alaska Airlines, which will take care of the change fee to your original form of payment.
If you purchased your tickets through a third party — such as Expedia, another travel agency or another airline — contact them directly for assistance.
For tickets purchased on or before Wednesday, February 26, 2020, the flexible travel policy of Alaska Airlines only applies to travel through Sunday, May 31, 2020. Alaska Airlines will continue to evaluate the situation and may implement adjustments as warranted.
Status of Airport Lounges
The current status of the airport lounge network of Alaska Airlines is as follows:
All active members as of Wednesday, April 1, 2020 will be extended by six months.
All airport lounges of Alaska Airlines are currently closed temporarily, with the exception of the location at Seattle-Tacoma Airport in the D Concourse — check here for current operating hours — and each location is limited to a maximum capacity of 50 percent.
…but is all of this enough to retain your loyalty to the aforementioned membership programs?
This article is the latest in a series pertaining to the 2019 Novel Coronavirus — which is also known as COVID-19 or 2019-nCoV or SARS-CoV-2 — pandemic in an effort to get the facts out with information derived from reliable sources…