Hotel Indigo Atlanta Midtown
Photograph ©2017 by Brian Cohen.

Your Chance to Get Your Share of Money From InterContinental Hotels Group Security Class Action Settlement

You may be eligible for your share of $1,550,000.00 from a class action settlement which was reached in mediation if you used either a credit card, debit card, or payment card at the front desk of certain select hotel or resort properties — or attempted to complete a purchase at a restaurant or bar of those properties — affected by data security incidents within the brand portfolio of InterContinental Hotels Group in the United States or Canada using for any period of time between Monday, August 1, 2016 and Thursday, December 29, 2016…

Your Chance to Get Your Share of Money From InterContinental Hotels Group Security Class Action Settlement

…but you must electronically submit your claim with a valid claim no later than Saturday, September 12, 2020 using this form; and you must be a legal resident of the United States in order to be a member of the class action lawsuit settlement.

The affected brands of the portfolio of InterContinental Hotels Group include:

  • Candlewood Suites
  • Crowne Plaza
  • Holiday Inn
  • Holiday Inn Express & Suites
  • Hotel Indigo
  • InterContinental
  • Staybridge Suites
Holiday Inn Express & Suites
Photograph ©2017 by Brian Cohen.

The specific hotel and resort property locations and time frames during which they were affected by the data security incidents are available in the property list in the Documents section.

The settlement provides for payments to people who submit valid claims for documented out-of-pocket expenses of up to $250.00 that either of the data security incidents was a contributing factor to the expense being incurred; and for reimbursement of documented fraudulent and unauthorized losses of up to $3,500.00 that were more likely than not caused by the data security incidents.

Members of the settlement class are eligible to receive expense reimbursement of up to a maximum limit of $250.00 in total for the following categories of out-pocket expenses:

  • Unreimbursed bank fees
  • Unreimbursed card reissuance fees
  • Unreimbursed overdraft fees
  • Unreimbursed charges related to unavailability of funds
  • Unreimbursed late fees
  • Unreimbursed over-limit fees
  • Long distance telephone charges
  • Mobile telephone minutes — if charged by the minute
  • Internet usage charges — if charged by the minute or the amount of data usage
  • Text messages — if charged by the message
  • Unreimbursed charges from banks or credit card companies
  • Postage and shipping charges
  • Interest on payday loans due to card cancellation or due to over-limit situation
  • Cost for obtaining credit reports, and payments for obtaining or removing credit freezes and financial account freezes
  • Costs of credit monitoring and identity theft protection — up to $75.00 — purchased and paid for any time from Monday, August 1, 2016, through and including Saturday, September 12, 2020; and
  • Reimbursement of up to four hours of documented lost time — at $20.00 per hour — spent dealing with:
    • Replacement card issues
    • Updating automatic payments associations
    • Contesting fraudulent charges, and
    • Otherwise dealing with the data security incidents
Staybridge Suites
Photograph ©2017 by Brian Cohen.

Reasonable documentation must be submitted with your claim form showing that either of the data security incidents was a contributing factor to the expense being incurred. Additional details are provided in the settlement agreement.

In a consolidated class action lawsuit, the plaintiffs claim that InterContinental Hotels Group was responsible for the data security incidents which occurred, and assert claims such as: negligence, negligence per se, breach of implied contract, and unjust enrichment. The lawsuit seeks compensation for people who had losses as a result of the data security incidents. InterContinental Hotels Group denies all allegations, claiming to be the victim of a sophisticated malware intrusion; and is entering into this settlement to avoid burdensome and costly litigation. The settlement is not an admission of wrongdoing by InterContinental Hotels Group.

Excluding Yourself From — or Objecting To — This Lawsuit

You can choose to exclude yourself from — or object to — this class-action lawsuit.

If you would prefer to exclude yourself from this settlement so that you may sue on your own behalf, you must submit your request for exclusion — including your name, mailing address, and signed with your signature — in a letter via postal mail so that it is received no later than Wednesday, August 12, 2020 to:

IHG Settlement Exclusions
c/o Settlement Administrator
P.O. Box 8247
Philadelphia, PA 19101-8247

If you have any objections to the settlement, you must submit your objections to both the court and the lead class counsel and defense counsel via postal mail — and postmarked by Wednesday, August 12, 2020 — to:

Clerk of the Court
United States District Court, Northern District of Georgia
Richard B. Russell Federal Building
2211 United States Courthouse
75 Ted Turner Drive, SW
Atlanta, GA 30303-3309

Lead Class Counsel

Erich P. Schork
Barnow and Associates, P.C.
205 West Randolph Street, Suite 1630
Chicago, IL 60606

David J. Worley
Evangelista Worley, LLC
500 Sugar Mill Road, Building A, Suite 245
Atlanta, GA 30350

Defense Counsel

David A. Carney
Baker & Hostetler, LLP
127 Public Square, Suite 2000
Cleveland, OH 44114

The court will hold a final hearing at 10:00 in the morning Eastern Daylight Time on Wednesday, September 2, 2020, at:

Richard B. Russell Federal Building
United States District Court
Courtroom 1906
75 Ted Turner Drive, SW
Atlanta, GA 30303-3309

At the final hearing, the court will consider whether the settlement is fair, reasonable, and adequate. If there are objections, the court will consider them.


If you do decide to participate in this settlement, completion of the claim form supposedly will consume only a few minutes of your time; but do not expect any major windfall, as you will not exactly get rich from this settlement — expect up to $250.00 for expenses at the most; or possibly up to as much as $3,500.00 for documented fraudulent and unauthorized losses — but that may be better than nothing at all.

For additional information, you can either peruse this list of questions which are frequently asked; or you can call 1-833-913-4210.

Hotel Indigo in Atlanta is one of hundreds of hotel and resort properties which were affected. All photographs ©2017 by Brian Cohen.

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